Wit Jakuczun,

Digital transformation – on your own or with an external partner?

In the face of ubiquitous digitization, more and more organizations face the challenge of digital transformation. Faced with this task, organizations must decide whether to carry out the transformation in-house or use an external partner.
Digital transformation - on your own or with an external partner?

In the face of ubiquitous digitization, more and more organizations face the challenge of digital transformation. Regardless of the industry or size of the company, the need to adapt to rapidly changing technological and market trends challenges companies to transform their operations, processes, and business models. Faced with this task, organizations must decide whether to carry out the transformation in-house or use an external partner. In this article, we look at this dilemma, examining the benefits and challenges of both options and the criteria to consider when making this crucial decision.

Where do you start with your company’s digital transformation?

Embarking on a digital transformation is a complex process that requires careful planning and an appropriate strategy. The first step is to assess the organization’s readiness for digital transformation. It is important to understand whether the organizational structure and work culture are ready for the introduction of new technologies and changes in business processes. Next, it is essential to analyze the resources at hand, both human and financial, to determine whether they are sufficient for the project. It’s also worth carefully examining the tools and technologies available and considering which will best support the goals of the transformation. Setting expectations for the transformation’s pace and a budget is also crucial. At this point, it’s worth deciding whether carrying out a digital transformation on your own will be effective or whether it’s better to enlist the help of an external partner who can bring expertise, resources, and experience to similar projects. Ultimately, the key to success is careful planning and setting clear goals to guide the digital transformation process.

The key to success is careful planning and setting clear goals to guide the digital transformation process.

Digital Transformation by yourself or external support? How do you make the right decision?

Carrying out a digital transformation alone or with an external partner are two not-obvious decisions. Conducting a transformation on its own can attract organizations with sufficient human and technological resources and experience in this area. However, a stand-alone transformation is complex and requires a significant investment of time, resources, and effort, which will fall on the company’s internal team, which most often does not complain about a lack of tasks.

Choosing an external partner, on the other hand, has advantages. Partner companies often have the expertise, experience, and resources to accelerate and facilitate the transformation process. An external partner can bring new perspectives, innovative approaches, and proven practices from other projects and industries. In addition, an external partner can provide support from experts in various fields, which can be particularly valuable in areas where the company does not have sufficient knowledge or experience.

It is also worth noting that an external partner can provide technical expertise and support on business issues such as strategy, customer needs analysis and process optimization. Such a partner can also offer flexibility and scalability, allowing the organization to adapt to changing needs and market conditions quickly.

A partner with experience in various projects will find their way more quickly to a specific project and will be better able to tailor their activities to your organization’s individual needs. How do I find such a partner? You can read more about it here. 

An external partner can provide technical expertise and support on business issues such as strategy, customer needs analysis, and process optimization.

Consequences of the decision to self-direct digital transformation

Carrying out a digital transformation on your own brings numerous benefits and challenges to consider in decision-making. One of the main advantages is complete control over the entire process, which allows you to tailor it to your organization’s specific needs and goals. Doing the project yourself also saves costs associated with outside consulting services, which can be especially important for smaller companies. In addition, the involvement of in-house resources and personnel can better understand internal organizational processes and enable the building of internal knowledge and competence in digital transformation.

However, implementing digital transformation alone can also have some drawbacks. Lack of support from external experts can lead to a limited thinking horizon and the omission of innovative solutions available on the market. There is also a risk of making mistakes in the transformation process, especially if the organization has yet to gain experience in such projects. In addition, the lack of external support can delay project implementation and result in inefficient use of the organization’s internal resources.

However, using external support can mitigate some of these drawbacks. An external partner can provide not only expertise in the area of digital transformation but also support the organization in recruiting people with the needed competencies. For example, an external partner can provide AI-inhouse expertise, i.e., in-house knowledge and competence in artificial intelligence, allowing the organization to benefit from the expertise of specialists in this area. In addition, an external partner can build an internal team and recruit, train, and manage employees during the transformation process. With such support, the organization’s team will be able to carry out the digital transformation process more effectively, benefiting from the knowledge and experience of the external partner. In this way, the organization can focus on its core activities while being assured that the transformation process is led by qualified professionals who can later lead multiple projects. 

The decision to choose an external partner should be carefully considered.

The moment to use an external partner for digital transformation: when is it worth it?

Working with an external partner on a digital transformation brings benefits and challenges. One of the main advantages is quick access to expertise and experience, which can be crucial to successful project implementation. An external partner can also provide an objective view of the organization and its processes, leading to a better understanding of challenges and opportunities. In addition, an external partner can provide flexibility and scalability, which is important, especially for projects that require rapid response and adaptation to changing market conditions.

However, some disadvantages are associated with working with an outside partner. The cost of such cooperation can be significant, especially if the partner requires high fees for its services. In addition, the lack of total control over the transformation process can lead to difficulties in maintaining business continuity and achieving the organization’s strategic goals. There are also risks associated with trusting an external partner, depending on their availability and commitment to the project.

Despite these potential drawbacks, working with an external partner can be valuable for an organization, especially when specialized skills, fast project execution, or an objective view of the company’s processes are required. Ultimately, the decision to choose an external partner should be carefully considered, and the individual needs and goals of the organization should be taken into account.

Summary: 

In conclusion, the decision regarding digital transformation – whether to carry it out in-house or with an external partner – is crucial for any organization. There are many factors to consider when making this decision. Choosing to conduct the transformation independently gives the organization total control over the process and allows it to tailor it to its specific needs. However, this can come with disadvantages, such as a limited thinking horizon or the risk of making mistakes from lack of experience.

On the other hand, using an external partner can bring many benefits. Such a partner can provide expertise and support the organization in recruiting and training employees, speeding up the transformation process. In addition, an external partner can offer an objective view of the organization’s challenges and provide access to the latest solutions and technologies.

It is also worth considering the option of using an external partner to recruit employees to the organization who will be responsible for carrying out the digital transformation process. Such a partner can provide specialists with experience, allowing the organization to benefit from the knowledge and expertise of experts in this area.

The final decision should be well thought out and consider the organization’s specific needs, goals, and capabilities. There is no one right solution for everyone, so it is important to carefully examine the available options and choose the one that best suits specific conditions and expectations.

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Behind F33
Greg Bigos, CEO

Greg Bigos is the CEO of F33, bringing over decades of experience in delivering ERP solutions for manufacturing, logistics, and retail industries.



Contact Greg
Behind F33
Wit Jakuczun, CTO

Wit Jakuczun is the CTO/Chief Data Science Officer at F33 with a PhD in Applied Mathematics and over 18 years of experience in mathematical modeling, data analysis, and simulations.

Contact Wit

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